Policies

Terms of Service

Effective Date: 29/04/2025

Welcome to Axiglot. By accessing or using our website, app, or services ("Services"), you agree to be bound by these Terms of Service. Please read them carefully before using Axiglot.

1. Service Description

Axiglot offers online language learning content, including lessons, videos, music, reading materials, and a translation tool. While Axiglot provides educational resources, we do not guarantee that users will achieve fluency, pass any exam, or earn a qualification.

2. Account Creation and Access

Users must create an account and verify their email address after the first successful payment to access the Services. Access is provided on a subscription basis and is contingent on timely payments.

3. Subscription and Billing

Subscription costs £19.99 per month, billed automatically through Stripe. There are no sign-up fees, minimum contract terms, or joining fees. Users may cancel their subscription at any time via the Stripe-managed customer dashboard. Upon cancellation, users retain access to the Services until the end of their current billing period.

4. Refunds

Axiglot offers a 14 day cooling off period from the date of the first successful payment to access the services, in which time users can request a refund for the first payment made. However no refunds will be given after this period.

5. Content Ownership

All course materials, audio lessons, original videos, music, texts, and features produced by Axiglot are protected by copyright and may not be copied, reproduced, or redistributed without prior written consent. Materials sourced from the public domain or licensed appropriately remain protected and are used under proper licensing or fair use.

6. Third-Party Services

The translation tool uses Microsoft Azure Translation services. Axiglot is not responsible for the accuracy or appropriateness of translations provided through this tool.

7. Limitation of Liability

Axiglot is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of its Services. Users accept all risks associated with using Axiglot and acknowledge that no guarantees of specific outcomes are provided.

8. Content Feed

The Content Feed displays educational content published solely by Axiglot-managed accounts. Users cannot post content.

9. Modifications

Axiglot reserves the right to update or modify these Terms at any time. Updates will be effective upon posting.

10. Governing Law

These Terms are governed by the laws of England and Wales.


Privacy Policy

Effective Date: 29/04/2025

1. Information We Collect

We collect account information (name, email address, password), billing information (managed securely through Stripe), and usage data.

2. How We Use Information

To provide, maintain, and improve the Services; communicate with you; monitor usage; and ensure compliance with our Terms of Service.

3. Sharing of Information

We do not sell or rent personal data. Information is shared only with essential third-party providers like Stripe and Microsoft Azure.

4. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill legal obligations.

5. Security

We implement reasonable measures to protect your information against unauthorized access or misuse.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting info@axiglot.com.

7. Changes to this Policy

We may update this Privacy Policy from time to time, and updates will be posted on this page.


Cancellation Policy

Effective Date: 29/04/2025

You may cancel your subscription at any time through your Stripe customer dashboard. Upon cancellation, you will continue to have access to the Services until the end of your current billing period. If you do not resume your subscription before the end of the billing period, your subscription will not renew, and access will terminate automatically.


Refund Policy

Effective Date: 29/04/2025

All payments are non-refundable. No partial refunds are given for any unused portion of a billing period. Users are responsible for cancelling their subscriptions before renewal dates if they wish to stop using the Services.

Get in Touch

info@axiglot.com